Shipping policy

Standard Shipping Policy

We offer free shipping on orders destined for the contiguous United States (excluding Alaska and Hawaii) and Canada.

For in-stock items, we typically process and ship orders within 1 to 3 business days (excluding weekends and holidays). You will receive an order confirmation email after purchasing a TV-CABINET product. If you need to make changes, you may cancel an in-stock order via the confirmation email within one hour of placing it. Please contact our customer support team immediately if any issues arise. Once an order enters the processing stage, it can no longer be cancelled or modified; any such requests will be handled according to our return process. Please click here to view our return policy.

You will receive a separate email containing tracking information once your order has shipped. While the vast majority of orders ship within the estimated timeframe, please note that our primary shipping partners (CEVA and FedEx) may occasionally experience delays. In the event of an unexpected delay in order fulfillment, the TV-CABINET support team will proactively contact you with an updated estimate to keep you informed.

For backordered or pre-order items, the estimated shipping date is indicated on the product page and at checkout. We strive to provide accurate estimates, but actual shipping times for backordered items may vary. Payment for pre-orders is charged at checkout to secure your reservation, but you may cancel the order and receive a full refund at any time prior to shipment. To check the status of a pre-order, please contact us via live chat or the "Contact Us" page.

Changing Shipping Address After Ordering

Customers are responsible for ensuring the correct shipping address is entered at checkout. If you need to update your shipping address, please contact our support team immediately by emailing michaellian655@gmail.com.

Our Shipping Partners

FedEx and CEVA are our primary carriers for shipping our products. Please note that TV-CABINET has no direct control over delays or issues caused by local delivery personnel. If you encounter any shipping-related problems, please contact us via our "Contact Us" page, and we will be happy to assist you.